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Customer Service Representative - Executive Matchmaker / Life Coach

Houston, TX

Do you have the passion for helping others?

Would you like to work in an environment when you get to change someone’s life?

Have you ever thought about being a Life Coach or a Matchmaker?

If so, we have an amazing opportunity for you as an Executive Matchmaker.

In this position the Executive Matchmaker will manage all aspects of the clients account from daily communication including phones, emails and Skype, selecting the client’s matches, presenting the match, recruiting matches, coordinating dates, restaurant selection, and answering multiple calls.

You will work with an assigned client group in a geographical area to facilitate matches with excellent attention to detail and ability to prioritize tasks while following a structured schedule. Each interaction with your clients will ensure our service standards in our contracts with our clients are met. Your daily tasks will promote client retention and renewals through excellent customer service, sales skills and an overall can-do attitude.

You must be able to think quickly on your feet to identify and resolve problems in a timely manner and use reason when dealing with emotional topics. You must also be able to handle emotionally driven conversations with tact and courtesy. Your performance will be evaluated on timely and positive client service and scheduling minimum dates for your assigned clients.

Qualifications and Skills:
2+ years of recent customer service and / or phone sales experience
4-year college degree preferred, but required…ideally in psychology, business, behavioral studies or equivalent combination of education, training, and experience Excellent communication and interpersonal skills
Upbeat personality and the drive to help others
Good computer skills


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